Meet Maya — the AI order-taker that greets your regulars by name, quotes live prices from Tally, records the sale in your books and sends the WhatsApp invoice before the caller hangs up.
Start in Kannada, ask a price in English, confirm in Telugu — Maya mirrors the caller instantly, Kanglish and Tanglish included. Registered callers hear “Good morning, Srinivas sir!” — by name, at the right time of day.
Change a rate in TallyPrime and Maya quotes the new price on the very next call. Stock levels are checked live. Totals are calculated, never guessed — zero hallucinated prices. No rate set on an item? Maya says the finance team will confirm, and the order still gets taken with the price marked pending.
Products, rates and closing stock pulled from Tally in real time.
Quantity, tiering and totals computed by code — the AI only talks.
Sell locally-made, non-GST items alongside Tally stock.
The moment the caller confirms, Parchi AI writes the sales voucher into your books (party ledger and all) and the itemized invoice lands on the customer's WhatsApp. No typing, no missed entries, no end-of-day backlog.
Log in from any device: full transcripts, AI summaries on your WhatsApp, call recordings, the whole order book — and one-click calling. Ring any customer, or run a campaign across all of them, one-by-one or all at once.
Intent, items, order value, objections, follow-ups, sentiment — structured for every call.
“Call all my customers” — Maya works the list and reports back.
Set the default language for all calls; per-customer overrides.
| Call center | Generic voice bot | Parchi AI | |
|---|---|---|---|
| Kannada/Telugu + mid-call switching | Depends on staff | Rare | ✓ |
| Live Tally prices & stock | Manual lookup | ✗ | ✓ real-time |
| Order → sales voucher in books | Typed later | ✗ | ✓ automatic |
| WhatsApp invoice on hang-up | ✗ | ✗ | ✓ |
| Greets customers by name | Sometimes | ✗ | ✓ from your DB |
| Cost per minute | ₹15–30 | ₹7–20 | ~₹2 |
Press the mic and talk to the live agent, or leave your number and Maya will call you — in the language you choose.